Don't trust them - Customer Service Representative Insight Global Employee Review

1.0
28 Jan 2025
Recommend
CEO approval
Business outlook

Pros

I don't believe there are any pros.

Cons

Dishonesty, lack of integrity, ageism, and lack of follow through.

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Insight Global Response
1y
We’re really sorry to hear that you had such a negative experience. It's incredibly disappointing to hear you felt dishonesty and a lack of integrity, as well as ageism, were part of your experience. That’s not the standard we aim for, and we truly apologize for any frustration or disappointment this caused. We value all candidates and strive to ensure that communication, fairness, and respect are at the forefront of our work. Your feedback is invaluable, and we’ll make sure to address these concerns and work on improving our processes moving forward. Thank you for sharing.

Explore other reviews about Insight Global

5.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture and people.

Cons

Benefits offerings are not competitive

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Insight Global Response
16h
Thank you for taking the time to share your experience with Insight Global. We’re glad to hear you’ve had such a positive experience with the culture and people, and we appreciate your feedback on benefits. We’re grateful to have you part of our IG family!
1.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The individual contributors and the endless amounts of budget for campaigns tools and resources. A great place for marketing creatives looking to do just that, create.

Cons

Leadership served themselves, not their team. There's 0 structure with no marketing KPI measurement or revenue attribution to show the ROI. Everyone always seemed so busy but nothing was getting done to show the impact marketing had on the businesses bottom line. Not many wanted to do the work to build the department to any potential, half of marketing doesn't even work under marketing which promotes vast misalignment. Just resources begging to be used and a bleeding advertising budget. It has a ton of potential, but I watched the few who could have changed it all leave over the frustrations of leaders only concerned with their own self preservation.

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Insight Global Response
16h
Thank you for sharing your feedback. We’re sorry to hear about your experience and appreciate you taking the time to provide this perspective. We take feedback like this seriously and would value the opportunity to learn more. If comfortable, please reach out to us at PR@insightglobal.com, and our team will follow up with you directly.
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