What was once a great company…. - Product Support Specialist Insulet Corporation Employee Review

Great pay, and reasonable hours

If you like the graveyard shift then it will be worth your while.

● Mission‑driven environment with a product that genuinely improves the lives of people with diabetes. ● Many coworkers are friendly and hardworking, which makes day‑to‑day collaboration easier. ● Onsite café provides good food options and is convenient.

● Communication from senior management is often unclear, and their decisions frequently feel disconnected from the realities of day‑to‑day operations. ● A Strong emphasis on lean projects for the sake of “showing progress.” Even when the changes don’t meaningfully improve systems or processes. ● When these initiatives succeed, leadership takes credit; when they struggle or fail, the responsibility is often pushed back onto the teams. ● Many changes appear to be driven by the need to demonstrate activity rather than solving actual root‑cause issues. ● Career advancement and recognition feel inconsistent and tied more to visibility than genuine performance. ● Misalignment between departments leads to rework, delays, and frustration across teams.