Lower rates - Executive Director Integral Senior Living Employee Review

3.0
10 Feb 2026
Recommend
CEO approval
Business outlook

Pros

The team cultivated was always amazing to work with and are a great team!

Cons

The business office falls 100% short of competence regarding customer service for its employees, residents and especially its consumers.

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Integral Senior Living Response
3mo
We appreciate you sharing your experience and are thrilled to hear such kind words regarding your "amazing" team and Laura’s incredible leadership! While we take great pride in our mission to better serve seniors, we also hear your concerns regarding the business office’s communication and the need for clearer regional training to eliminate procedural ambiguity. Your feedback is important, and we are committed to ensuring our administrative support and customer service match the high standards set by our frontline teams and leadership. Thank you for your dedication to our residents and for helping us identify these specific areas for growth!

Explore other reviews about Integral Senior Living

5.0
19 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Home office team engaged & present at the community level.

Cons

Nothing to note, interactions were all good.

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Integral Senior Living Response
9mo
Thank you for taking the time to share your feedback. We’re so glad to hear that your experience with Integral Senior Living was positive and that you felt supported by our home office team at the community level. It’s wonderful to know those connections made a difference, and we appreciate your kind words.
2.0
8 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Awesome day nurses to work with and residents.

Cons

Low PTO, management changes scheduling polices every other month, does not care about safety. Budget only.Full of agency workers bc they do not appreciate feedback from staff.

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Integral Senior Living Response
1y
Thank you for taking the time to share your experience. We’re glad to hear that you had a positive experience working with the day nurses and residents. However, we’re sorry to learn that other aspects of your time with us did not meet your expectations. We understand that consistency in scheduling, workplace safety, and staffing levels are critical concerns. We take feedback seriously and are always working to improve our policies and processes to better support our team. While balancing operational needs can be challenging, our goal is to provide a safe and supportive environment for both employees and residents. If you have any specific suggestions or would like to discuss your concerns further, we would appreciate the opportunity to listen. Please feel free to reach out to us directly. We appreciate your input and wish you the best in your future endeavors.
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