Zero respect or gratitude for staff - Anonymous employee Interactive Resorts Employee Review

Free ski trips Sales team are fun to work with

Like many others in the office I started at Interactive Resorts after working ski seasons. The salary is very low (18k) but you are assured that within the first few months you'll be earning plenty of comission. I quickly realised that the targets you must hit in order to earn the comission are unachievable - my second month in the job my target was triple that of my Team Leader (a luxury travel and group booking specialist). Targets are also inconsistent among people who start at the same time, but with no explanation. You are expected to work unpaid weekend shifts, come in at least half an hour early every day and are strongly encouraged to work through your lunch break. I was accused of 'having a job interview' when I tried to arrange a doctor's appointment during one lunch hour. As others have mentioned, the company do 'end of season job cuts' for those who haven't hit their monthly targets. Like many others in the office, I moved to London for my first full time job for this role and worked all additional hours the company asked only to be told one afternoon that I was jobless with just 2 days redundancy pay. Although this role can present a good opportunity to develop sales skills, the overall environment of the office and the training and management dont make it an overly positive place to do so.

You do get to talk about skiing

I had my first ever full time job here four years ago. I remember being excited about the fact I was being paid and was finally able to work in London - I was very naive to the London job market. They paid me 18k and promised commission - realistically you wont make commission in your first year or two, do not believe them when they say you will. I look back on that 18k salary and it seems virtually like slave labour, I'm now on 15k more and believe that if I had been more knowledgeable of the London job market, I wouldn't have looked twice at Interactive. I would have persevered and found a job on at least 22k, more than doable for a first job in London. Management are awful. I wasn't enjoying the job, or hitting target, but neither was anyone really. I started the job in August and I got fired a long with many others in April - the end of season. This is just standard practice. They tell you it's a permanent contract, but fail to mention that they will make more than half of the new joiners redundant at the end of the season, as work load dramatically reduces for the summer months. They get away with this because your contract will state that you must always hit target - a completely unrealistic target. I was left with one month to find a new job to pay my rent.