Intouch Insight

Intouch Insight reviews

Just another number - Customer Experience Specialist Intouch Insight Employee Review

2.0

31 May 2024

Customer experience specialist

Recommend

CEO approval

Business outlook

Pros

flexible schedule, work from home option

Cons

outsource work to other companies in different countries for cheaper labor cost, taking away working hours for current US based employees. terminate long term employee's due to "lack of work", yet has the same job opening posted but at a lower pay rate.

Intouch Insight Response

Thanks for your feedback, anonymous. We wish you all the best in the future, wherever your path takes you.

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5.0

18 Sept 2023

Scheduler

Recommend

CEO approval

Business outlook

Pros

Management treats you like you matter, open communication with management, meetings to keep company in the known.

Cons

Pay could be better but overall great company.

Intouch Insight Response

Thanks for the comments, anonymous. As you know, we strongly believe in open communication that is honest and clear and respectful, and we are happy that we generally attract people who understand and value that type of environment and help us all maintain those standards. Thank you for your contribution to the environment we enjoy today.

1.0

7 Jul 2025

Mystery shopper

Recommend

CEO approval

Business outlook

Pros

The freedom to work when you want

Cons

Low pay or no pay for work you did Unclear instructions and no response I completed several jobs for them and later they came up with whatever reason to justify not paying me for the work I did.

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Intouch Insight reviews Intouch Insight Customer Experience Specialist reviews Intouch Insight review

Intouch Insight

Just another number - Customer Experience Specialist Intouch Insight Employee Review

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