Pros
Great Co-workers. WFH, full time remote after COVID. Diversity and inclusion is strong due to their ERGs working hard to make sure everyone is included, not because management wants or wills it.
Cons
Management is a joke. Support management recently had some changes, but the new manager is a joke that will write you up and get you fired to save himself. Other teams make mistakes and it falls on support to correct these issues on top of taking care of the clients. As mentioned in other reviews, job openings are not from growth or internal promotion. Company continues to run lean to this day, putting a much heavier burden on employees than needed. Benefits are average, I honestly expect better from a company so highly involved in the medical world. Wages are stagnant, they give raises every year, but we are talking cents, not dollars. Expect to work overtime in order to keep up the pace that management wants, even so far as your boss complaining that you clocked out at the end of your shift in your monthly meetings.