The company treats its customers very well. The kitchen does an amazing job at putting out food and our serving staff works hard day in and day out.
Cons
Employees could be appreciated more by the uppers. new to business and has kinks to work out.
Invited Response
3y
Thank you for your review! We look to our team members to provide open and honest feedback so we can provide the best possible work environment. Through the efforts of exceptional employees like you, we make a positive impact on our Members' lives. We are so grateful for all your hard work! Thank you for being a part of our exceptional team.
Well-established brand with a large national network and strong name recognition
Variety in day-to-day responsibilities, especially in member-facing and event roles
Exposure to valuable systems and tools (CRM, event management, hospitality tech platforms)
Opportunities to build strong relationships and deliver meaningful experiences
Members are genuinely enjoyable to work with and are often the highlight of the role
Cons
Leadership experience can vary significantly by location, impacting team culture and consistency
Disconnect at times between corporate expectations and day-to-day club operations
Inconsistent communication between levels of leadership, which can create confusion and misalignment
Employees may not always feel fully supported during internal processes or decision-making
At times, feedback or concerns raised may not feel fully acknowledged or consistently addressed
Policies can feel more focused on organizational protection rather than employee advocacy