Strong Engineering, but Disastrous Management and HR - Senior DevOps Engineer InvoiceCloud Employee Review

2.0
5 Oct 2024
Recommend
CEO approval
Business outlook

Pros

The engineering team at InvoiceCloud is truly impressive—skilled, collaborative, and capable of delivering strong technical solutions. The engineers work well together and are competent in their technical expertise.

Cons

Management consistently changes priorities and the scope of projects, creating confusion and making it hard to focus on long-term goals. There is a lack of understanding of the tech stack within management, which is problematic for a tech-driven company. Management struggles to quantify deliverables or measure performance, leading to unrealistic expectations and inefficiencies. HR fosters a negative environment, ignores employee concerns, and contributes to low morale. The workplace dynamic is disrupted by poor leadership and ineffective HR, making it hard to retain top talent and thrive within the company.

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InvoiceCloud Response
1y
We could not agree more, we have a fantastic engineering team and are very excited to have Jed Maczuba on board as CTO. We try to create as much transparency on the product and engineering roadmap. Our goal is to ensure our teams are working on priority opportunities, maintaining platform stability and looking ahead to product enhancements. We encourage you to share feedback with your managers and leadership team if you feel that there are disconnects in metrics and deliverables. You can also leverage your HR Business Partners who are here to be a resource for the business. Our broader People team is committed to our employees and you can always email hr@invoicecloud.com if you have a broader question or concern.

Explore other reviews about InvoiceCloud

5.0
22 May 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Most communicative company I've worked at. Clear direction and open to feedback. Growth oriented and rewards high performers. ELT and SLT have created a culture that values employees.

Cons

You need to be the kind of person who thrives in a fast-paced environment and is open to challenging yourself.

1
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InvoiceCloud Response
1y
Thank you for your thoughtful review! We’re glad to hear that you value the communication, culture, and growth mindset here at InvoiceCloud. We appreciate your contributions and are excited for what’s ahead.
4.0
13 Feb 2026
Anonymous intern
Recommend
CEO approval
Business outlook

Pros

Organized, professional, courteous, responsive, nice.

Cons

None that I can think of.

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InvoiceCloud Response
3mo
Thank you for sharing your experience and for spending part of your early career with InvoiceCloud as an intern. We’re glad to hear that you found the team organized, professional, and supportive during your time here. Providing a positive and engaging environment for interns is important to us, and it’s great to know that our team made a strong impression. We appreciate the contributions you made during your internship and wish you the very best as you continue your career. Thanks again for taking the time to leave a review.
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