DO NOT WORK HERE - Manager Island Hospitality Employee Review

1.0
19 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Teams at property level have strong bonds because you literally go to war every day together, you get a paycheck

Cons

Leadership above property, with very few exceptions, is an absolute joke. None of them are in touch with what is happening at their hotels unless it is so awful you simply can’t ignore it. If you want to move up in this company you must be a white male, be ridiculously reactive and/or be willing to sell your soul and throw others under the bus to climb the ladder. There are women in some of the higher positions but they are clearly not valued outside of their presence to supporting the company’s lies about diversity. There are several very talented long term employees who are often overlooked in favor of someone who “fits the mold” and are given empty promises that there is something better coming for them… for years! This company continuously violates the rights of their employees and has had several lawsuits against them (google it). They create positions out of nowhere to keep their inner circle people happy/in power while they regurgitate old school corporate jargon over and over at those doing the real work. Think you’re doing well? Think again! No matter what you do, it will never be enough. They do not put money into their extremely old hotels and then want the staff there to somehow exceed the rates and satisfaction scores of brand new hotels right down the street. You will never receive recognition for your hard work… those who do rarely deserve it. The president of this company rules by fear and gotcha tactics and has his direct reports terrified to say anything that is not in 100% agreement with him. This then trickles down the ranks to others who are expected to do hours of needless work in anticipation of who knows what because it is such a taboo to even ask a question in such a toxic environment.

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Island Hospitality Response
11mo
Thank you for sharing your experience. We’re truly sorry to hear that your time with us left you feeling this way. While this feedback is difficult to read, it’s important—and we appreciate your honesty. We understand that leadership visibility, diversity, recognition, and workplace culture are critical to a healthy and thriving organization. If any team member feels overlooked, unsupported, or undervalued, that’s something we take seriously. We are committed to fostering a culture of transparency, inclusion, and accountability, and we recognize that this is an ongoing goal. We also want to acknowledge your concerns about career advancement and recognition. Our goal is to ensure that every team member has a fair opportunity to grow and succeed, and we’re actively working to improve how we support and develop our talent across all levels. We’re proud of the progress we’ve made in some areas, but we know that real change comes from listening and acting on feedback like yours. If you’re open to it, we’d welcome the opportunity to learn more about your experience directly and confidentially. Thank you again for your candid review. We wish you all the best in your future endeavors.

Explore other reviews about Island Hospitality

5.0
19 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Great environment Great team Wonderful Management Supportive Management Unique Team

Cons

There are no cons to this cpmpany

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Island Hospitality Response
5mo
Thank you so much for taking the time to share your experience with Island Hospitality. We’re truly grateful for your dedication and are thrilled to hear that you’ve found the environment, team, and management support to be so positive. We work hard to create a culture where our teams feel valued, supported, and empowered, and it’s wonderful to know that this has made a difference in your experience. Thank you again for your commitment and for being part of what makes Island Hospitality exceptional. We’re equally blessed to have had you on the team, and we look forward to continuing to support your growth and success.
1.0
23 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Opportunity to gain exposure to multiple responsibilities across sales, operations, and guest services • Coworkers at the property level were generally supportive and hardworking

Cons

• Lack of clear role definition and shifting expectations • Insufficient training and onboarding for key responsibilities • Minimal support from leadership despite high performance expectations • Inconsistent communication and accountability from management • Reactive decision-making rather than proactive coaching or development • Workload often exceeded the scope of the role without proper resources or staffing

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Island Hospitality Response
5mo
Thank you for sharing your feedback. We’re glad to hear you had supportive coworkers and opportunities to learn across different areas. We also appreciate your honesty about the challenges you faced. Your comments on role clarity, training, communication, and leadership support highlight areas we know we must continue to strengthen. Your suggestions around clearer expectations, more consistent coaching, and a more supportive environment are valuable, and we are committed to improving in these areas. Thank you for taking the time to help us grow.
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