Wonderful Company Culture - Technical Support Analyst Issuetrak Employee Review

5.0
18 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Wonderful coworkers, Management actually believes in you and wants you to succeed, Small Business level care/camaraderie, Company culture is worth embracing, Issuetrak is a wonderful product.

Cons

In office days can be loud.

Explore other reviews about Issuetrak

5.0
20 Apr 2024
Recommend
CEO approval
Business outlook

Pros

Great collaboration between teams and everyone is willing to help out where ever it is needed. Generous benefits package. Flexible work arrangements. Training and growth in both areas specific to my job and in other areas that I am interested in are encouraged.

Cons

Can't really think of any!

4.0
8 Feb 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Issuetrak is a progressive work environment in terms of culture, innovation, and general development practices (all of which have undergone very positive and productive changes in the last year). We have a nice balance of male and female leaders, especially for a medium-sized technology company (2 female directors, 1 female Support manager, and 1 recently promoted female manager in Development). Dan Luhring, the CEO, is energetic and has a lot of vision. It's clear he cares very much about developing the best application we're capable of developing. And, overall, he seems concerned about recognizing and rewarding the team. Finally, there seems to be opportunities for both vertical and lateral movement within the company depending on how driven an employee is.

Cons

There have been some staff changes over the past year that could be interpreted as negative. However, these changes have ultimately been for the best with regard to moving the company and individual departments forward, not to mention improving morale in many cases. Having slightly more flexible options regarding work schedules would be nice, but I think management is working toward this (definitely already have flexibility regarding leave, sick days, vacation, etc.).

3
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