Okay place to work - Guest Service Agent JW Marriott Employee Review

3.0
16 Sept 2020
Recommend
CEO approval
Business outlook

Pros

Fairly easy work, 15% commission on suite upgrades, Marriott Associate discount.

Cons

Unreliable security department, high turnover rate, smoky casino, employee dining room has Avanti market (sandwiches and frozen food mostly), rude guests, too many responsibilities.

Explore other reviews about JW Marriott

5.0
14 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Everybody I worked with here was great.

Cons

The hospitality schedule doesn't work for me anymore.

3.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good Benefits for Associates with 401k

Cons

The property is under renovation.

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