Love my job! - Anonymous employee Jet Employee Review

5.0
13 Jun 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

• We're a fast growing company which means that there's tons of room for growth in the company if you're willing to put in the work. • Stock in the company • Empowerment - being able to make decisions and help our members. • Attendance policy is what I would consider lenient. We're a call center and we need everyone to be at work so that we can help all of the members. They've adjusted the attendance policy as well to insure that we're heard. • Snacks! We have snacks & drinks that are totally free. • Referral program is available to give you a little bonus. • Supervisors/Management is amazing and there to listen in my experience. • Recognition is given and encouraged. • Special events like Christmas parties, bring your kids to work day (with face painting, balloons, etc.), health and wellness day (massages, flu shots, etc), monthly cold stone to celebrate the birthdays, and much more.

Cons

Let's get real, it's customer service and some days are hard. But look at all the pros! I'm easily able to remain happy knowing that Jet has my back in what I'm doing.

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Jet Response
9y
Great feedback, thanks for taking the time to write some of your favorite pros. We don't think of this as "just customer service" we're really creating an environment where everyone is engaged and proud of what they do, you are the front lines to our members and a huge player in the Jet brand overall, without good Jet Heads, there wouldn't be happy members so thanks for doing what you do. - Maggie K., Dir Talent Business Partners

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Pros

The culture was awesome, with one rule (Be Nice) I loved Jet. We kicked some major #$^^ so much so that Walmart bought us and killed us. We had fun, it was like working at an all night rave music and dancing while we worked. hard to describe, you had to be there.

Cons

the pay wasn't the best but the benefits more than made up for it. The insurance was fantastic, the fun we had at work was enough to make up for the lack of pay.

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