Sneaky changes - Partner Operations Coordinator Jet Employee Review

3.0
23 Oct 2017
Recommend
CEO approval
Business outlook

Pros

Jet.com had the best culture I had ever seen when I first started. I got goosebumps in my first interview and for the longest time work didn't feel like a burden. Everyone I met was so friendly and helpful and it wasn't long until I made friends around every corner. They looked for every way to stand out from the crowd and reward employees with little treats, activities, and company swag for the smallest occasions. They even started offering 4 months of maternity and paternity leave!

Cons

Not that I want to blame everything on Walmart but everything seemed to change when they bought us. Jet's values have always been trust, transparency, and fairness but even the Walmart acquisition itself was kept from us until we had customers calling in and asking about it. We had no idea it was really happening. More and more changes happened and while Jet tried to maintain the uplifting culture and perks, changes in the company and management started to warp our reasons for choosing Jet in the first place. I was on the Quality Assurance team for a year and a half and over night management decided to change that department's role and advised the whole team the next day that they would be choosing 3 people to stay on the team and move forward while everyone else had 3-4 days to find a different department, interview for it in a rush, and either get the position or go back to the floor. However, we were offered an additional option in the last few days to leave Jet all together and get two weeks paid. All of these new changes were meant to better the company that makes sense but it doesn't hold true to those values we started with. Everything started feeling sneaky and it stopped feeling like we were really part of something bigger than ourselves. Ultimately it turned into just another job for me.

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Jet Response
8y
Thanks for your review, you have left a lot of feedback which is so great for our growth. I do have to say, the hardest part of being part of a such a large company is working through changes. People get comfortable in their environment and change can feel scary. Every time we make a big change we do our best to be transparent and share the information about those changes up front, sometimes there are things we just can't share until we can make them happen. I strongly believe we have grown so much in the last year and made some awesome moves for the future of Jet. We wish you all the best in your future endeavors. Danny L., Sr Manager

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