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Jindal Intellicom

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Company and process review( zomato chat process) - Customer Delight Associate Jindal Intellicom Employee Review

2.0
7 May 2019
Recommend
CEO approval
Business outlook

Pros

Salary is okay for a fresher.

Cons

1) . Worse infrastructure, from outside it is looking like a factory as it was earlier. 2) . Rotational shifts which changes everyday, sometimes you don't even know whether you have a shift or not next day. 3). Breaks are not certain.. 4). Customers are everything and employees are nothing. Focus is only customers satisfaction not employees satisfaction. 5). Employees are treated like robot and supposed to give human touch in chats. 6). Canteen is looking like​ a indore dhabba. 7). Attendance system issues, you were present but marked as half day or absent. Find ways to deduct salaries. 8). Unsupportive management. 9). Some of the HR thinks they are owner of the company. 10). System(computers) issues are very often. 11). Cab schedules is also very bad, sometimes cab assigned on the time and cancel or change in front of you. 12). No festival celebration no fun activities as said earlier. 13). People use abusive language on floor and smoke on your face as the entrance is the smoking zone.

Explore other reviews about Jindal Intellicom

4.0
15 Mar 2021
Recommend
CEO approval
Business outlook

Pros

Very good working environment to work in

Cons

Shifts can be messy at times

2.0
6 Oct 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good people and work, but environment is tense

Cons

Average management assistance seen there

4
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Jindal Intellicom Response
7y
Hi, Thank you for taking the time to review our organisation. I am sorry to hear that you did not have a good experience with our company. We are committed to create a comfortable, transparent and collaborative environment for everyone who deals with us. Kindly reach out to me at HRfeedback@jindalintellicom.com so that we could discuss this further. With Regards, Sukanto Mitra HR Leader Jindal Intellicom
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