Pros
- Remote work - Decent work/life balance - Nice people on the ground level
Cons
A couple years ago, I would have said this was a good place to work. Unfortunately, that’s gotten less true as time goes on, especially recently. New management came in last year and made sweeping changes. Freezing salaries, removal of bonuses and layoffs every single month for all of 2024 means teams are smaller than ever. Direct managers/team leads are not notified that their team members are being laid off and there is no transition process in place for any of the work, so they are left scrambling to pick up the pieces. As you can imagine, this hurts customers more than anything. Low employee morale is apparent across the company with most people fearing for their jobs. Any sort of company culture has vanished. Upper management is only concerned about the numbers and throwing around the term “AI” at everything (which, if you’re wondering, has barely made an impact on any real processes). I would not be surprised if the company is sold in the next year.