The mission isn't just talk - User Success Manager KOHO Employee Review

5.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

KOHO is one of those rare places where the mission actually means something. We're genuinely trying to make financial products better for Canadians who've been underserved by the big banks — and that shows up in how decisions get made, not just in a slide deck somewhere. I've had real room to grow here. The kind of growth that comes from being trusted with meaningful work, not just handed a title. If you're someone who wants to own things and build something that matters, there's a lot of opportunity to do that. Not a company for people who want to coast — but if you like being challenged and care about the impact of what you're working on, it's a pretty great place to be.

Cons

Fast-paced by design; not for everyone

Explore other reviews about KOHO

5.0
25 Apr 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- PMs are single-threaded-owners - Product has high visibility, and accountability - Executive training provided - Mission-driven, standout product vision - Remote-first

Cons

- Has had some turnover at the company over the past couple years

2.0
2 May 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- There are a fair amount of smart people at the company and many are good people - The company might eventually IPO and get you a return, although the dollar value of options granted to new employees is quite low - You can write Go

Cons

- Upper management is a self-congratulatory echo chamber - Most middle-management is not effective. There is a mix of those who are well intended and overburdened, and some who are straight up incompetent and thrive due to being able to project themselves well upward - Weekly forced kool aid all company standup. It is pretty gross if you are a critical thinker - Advertised coaching system and associated functions simply serve to provide validation to upper management. It is an echo chamber - Top performers, A players have two choices: integrate into the top layer and pretend and/or try your best to maximize productivity and find yourself frustrated by those who derive value from being blockers and posturing - Some inexperienced and mid tier caliber people who are a bit big fish in a small pond - Many people high up in the company think that they are experts, but in reality have low experience level and derive lessons only from a single toxic environment.

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