Pros
I had the opportunity to work with KSerce for three years, starting as an Executive and earning a promotion to Quality Coach within six months. The company provided a supportive environment that encouraged growth and skill development at a time I was looking for a path for career growth. My role allowed me to contribute to improving processes, coaching team members, and ensuring high service standards. It was a valuable learning experience that helped shape my current professional journey.
Cons
Scope for further process automation