Don't bother: no culture, no values and complete chaos - Anonymous employee KX Employee Review

1.0
18 Apr 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people on the ground generally from the sales people to the product team are really lovely people and the product has a lot of potential to add value

Cons

As an organisation it is a complete utter mess. There is a culture of fear within the organisation. Rather than supporting individuals or improving individuals, they would rather get rid of you. There is no strategy whatsoever, no plan. Just chaos, hiring and firing for no reason, no patience, unrealistic targets, sales managers pushing whatever they can through and feeling the repercussion. Not much cross team collaboration and out of the companies I have worked for, the worst for development, the worst for communication, the worst for really striking fear and micro-management. It is a mess and would not recommend working for this company to my worst enemy. One final point I would like to make is that I have listened to the current CEO speak on several occasions and he is not inspiring at all and not charismatic at all, neither are the others within the senior leadership team and that is filtered down to everyone else.

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KX Response
2y
Thank you for sharing your feedback. We are genuinely sorry to hear that your experience did not align with our goal of providing a positive work environment for all employees. We take your concerns seriously and recognize the importance of continually striving to improve our culture. We are committed to ensure a supportive environment for everyone. We appreciate your feedback and wish you success in your future endeavors.

Explore other reviews about KX

5.0
15 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Talented people Amazing product and solution

Cons

I don't have any cons at this time.

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KX Response
4mo
Thank you for taking the time to share your experience. We’re glad to hear you enjoyed working with the team and found the product and solutions meaningful. We appreciate the recommendation and wish you continued success in your career.
2.0
24 Apr 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This relates to the NY office. -The pay and benefits were fine, had Aetna insurance (not 100% paid by the company). -Was hybrid, only in office 2-3 days per week. -Decent work/life balance. Not many times had to do work out of standard work hours.

Cons

-If you're not also upper management, then upper management has no real desire to hear your opinion or input. -prefer "yes-men" over honest opinions led to "bullying by exclusion", meaning purposefully left out of major planning meetings that should have been a part of. was personally a victim of this and have been told by others it happened to them.

3
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KX Response
1y
Thank you for your feedback - we appreciate you taking the time to share some insight into your time at KX. We are glad to hear that you valued the hybrid work setup, our benefits, and the overall work-life balance you had while working at KX. In relation to the cons, we are sorry to hear about your concerns regarding communication and inclusion. We are committed to creating and fostering an open and collaborative environment where all voices are heard and will continue to work on this to ensure this is achieved. If you're open to sharing more, we encourage you to reach out to our HR team so we can better understand and address your experience. Thank you again for sharing your feedback and we would like to thank you for your contributions to KX.
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