Pros
There are a few upsides to working at KM: - Lavish reward trips (if you can make it) - Fun people, and college like environment, everyone was very open, probably too open, but it made the grueling hours and challenges a little bit more bearable. - Once you start getting the hang of things and making hires, the commission does add up and you can make a very good living... if you can survive. - If you can make it at KM, you can make it in any recruiting environment.
Cons
- EXTREME micromanagement. - The male owner is always on a major power trip. When he walks by recruiters, you better have a phone in your hand or prepare to explain why you don't. It could be that you just finished a call or are doing something completely relevant, but if he sees recruiters not on the phone he will go off, no matter what the circumstance. - While I was at KM a "punishment jar" was instituted for not hitting daily goals of 50 calls/day. Every morning we would stand up at our desk and state if we made our goal the day before and if not, we had to draw from the jar. Punishments included double call goals (when the first goal was already an impossible rate for some days), eating weird unknown things that were put in the punishment jar, and working 7-7 days for at least 3 days that week (as if you weren't already). It was the most demeaning/childish thing I have ever experienced in my professional career. - Zero work/life balance. 7-7 days were a norm for KM. - As other post have implied, you better be prepared to drink if you want to be accepted at KM. Happy hours are required, and if you weren't drinking you were ostracized by management members, which trickled down to other employees treating you different. - Very high turn over. We placed bets on what the new door code would be after someone was let go. This game was played sometimes up to 2-3 times a week. - The KM model of hiring is to get people young and fresh out of college who don't know any better but than to work 60+ hours a week if that's what a job demands of you. They steal their souls, chew them up, have them make a few hires, and then spit them out so they can soak up their commission on the house account. At a certain point it is more profitable for them to let a recruiter go and take their commission than to keep them on staff. This is why they also rarely give a real reason when letting people go, which they would do just on a whim sometimes. - I was at KM for almost 2 years, most everyone I worked with has since moved on, and not a one of us have anything good to say about the company, OTHER than we loved the people we grew to know down in the trenches.