Unfortunate situation - Anonymous employee KeyBank Employee Review

2.0
14 Apr 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Committed to diversity, overall well organized and understands the importance of compliance

Cons

I worked in the Real Estate Capital servicing group. Unfortunately, the senior management simply did not take responsibility for their actions and lack of actions. They always tried to blame middle management for poor employee engagement. Additionally, the senior management had worked together for many years and when somebody new came aboard who challenged them, they would take retribution on those people. Some of the senior managers never went to college, either, so they always seemed to have a chip on their shoulders about college grads and high achievers.

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5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Culture, opportunities, industry leading products and benefits

Cons

Internal politics and favoritism blocks talent

3.0
6 Jul 2026
Recommend
CEO approval
Business outlook

Pros

If you’re in the Seattle area or other markets with concentrated branches there is a lot of opportunity for development. There are some very good employees that work for key.

Cons

Leadership is unpredictable and expectations are constantly changing making it hard to effectively manage a team and commit to all individual sales responsibilities. They removed them but reinstated them in a different way mid year with no notice.

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