This is a great opportunity - for the right person. - Enrolment Advisor Keypath Education Employee Review

3.0
24 Dec 2019
Recommend
CEO approval
Business outlook

Pros

The CEO Ryan is amazing. His passion for the industry is unbelievable and he makes you want to do the best you can. He is so approachable and you can share anything with him without feeling uncomfortable or intruding. Free breakfast every day. Some team members want to see you succeed. You do get what you put in, you can tailor your work to the feedback and some managers are willing to see you succeed if you put in your half of the effort too.

Cons

Some of the teams are very cliquey and won’t do anything to change that mindset. Certain team members are set up for success in such a way that they will never miss target. Additionally, some other team members are deliberately left to fend for themselves while the entire group will go out for coffee or to the kitchen to openly gossip (probably about you), and that is not on. Some members of senior management are just as cold and cliquey as the floor team members. If you start to falter with targets, watch them turn on you instantly. It’s all about numbers for them, especially in Admissions. Anyone looking to work this role - this is a sales role no matter how much the company tries to spin it otherwise. Emotions and personal circumstances don’t come into play when you’ve missed your target. The support will dwindle if you repeatedly miss target, so you better be on the ball every day. As much as management say that talk time metrics don’t matter, they do. You must hit 2 hours talk time per day, and if you don’t, senior managers will listen to your calls (often without your consent) to see why you’re not making it. Be careful!

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Keypath Education Response
6y
Thank you for your comments. I do agree that that Ryan and his team really care about employees success and are very open to hear ideas or suggestions. I am very sorry that your experience within your team was not always positive. While we do have daily metric goals our ultimate goal is to help student obtain a degree. And we have done this successfully for 1000%E2%80%99s of students. But, it sounds like this balance was not a good fit and for that I am sorry. Wish you all the best in your future endeavors and appreciate the feedback. We take all comments very seriously. Steve Fireng

Explore other reviews about Keypath Education

5.0
27 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Fully remote, flexible schedule, amazing culture, actually feel like I have work/life balance for the first time in my 15+ year career.

Cons

Limited advancement opportunities available in current org structure.

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Keypath Education Response
1mo
We take wellbeing very seriously and while remote can be difficult I am so glad we have maintained such a positive environment Steve
1.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

Strong remote‑first culture, which I appreciated.

Cons

I was one week into the job when my manager informed me that my pre‑planned vacation would not be approved. This trip was booked and fully paid for a year in advance, and it was meant to celebrate several major milestones in my life: my graduation, my 30th birthday, and my anniversary. Canceling was not an option without losing several thousands of dollars. During this conversation, I was told that new hires are only allowed to take two days off at a time. This policy was never mentioned during the hiring process, and I could not find it anywhere in my new‑hire paperwork. For a company that emphasizes work‑life balance and well‑being, the lack of flexibility was surprising and disappointing. Instead of working with me on a reasonable solution, they chose to deny the request entirely. As a result, I resigned. It’s unfortunate that the company preferred to restart the hiring process rather than allow one pre‑planned vacation. I do not recommend accepting a job at this company if you have any upcoming travel or personal commitments.

2
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Keypath Education Response
1mo
Thank you for sharing your experience. We’re sorry this situation was disappointing, particularly given how meaningful this trip was. PTO guidelines, including expectations for new hires, are reviewed during onboarding, and we encourage early discussion of any pre‑planned commitments. We appreciate the feedback and wish you all the best going forward
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