A lot has changed - Instructional Services Keypath Education Employee Review

3.0
27 Aug 2024
Recommend
CEO approval
Business outlook

Pros

Great remote schedule and talented employees

Cons

Instructional services has become a nightmare of a department with a belligerent VP who is only concered with advancing her own special projects and hiring friends and family who won't tell her or the directors no. The focus of the department has shifted from creating outstanding courses and course-related products, to developing a product that could be sold to a tech company. They're using the budget to fund "special projects" istead of providing meaningful insensitives to their employees (pay raises) to retain the amazing talent they have.

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Keypath Education Response
1y
Thank you for your feedback – and agree we have some of the most talented employees here at Keypath. As our business evolves, we are constantly seeking innovative ways to enhance our partner and student experiences, often through special projects championed by our accomplished leadership team. However, if you feel this is impacting your current employee experience, please reach out to our People team or contact me directly at Steve.fireng@keypathedu.com. We are committed to finding a resolution that ensures you feel heard and valued. Steve

Explore other reviews about Keypath Education

5.0
27 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Fully remote, flexible schedule, amazing culture, actually feel like I have work/life balance for the first time in my 15+ year career.

Cons

Limited advancement opportunities available in current org structure.

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Keypath Education Response
1mo
We take wellbeing very seriously and while remote can be difficult I am so glad we have maintained such a positive environment Steve
1.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

Strong remote‑first culture, which I appreciated.

Cons

I was one week into the job when my manager informed me that my pre‑planned vacation would not be approved. This trip was booked and fully paid for a year in advance, and it was meant to celebrate several major milestones in my life: my graduation, my 30th birthday, and my anniversary. Canceling was not an option without losing several thousands of dollars. During this conversation, I was told that new hires are only allowed to take two days off at a time. This policy was never mentioned during the hiring process, and I could not find it anywhere in my new‑hire paperwork. For a company that emphasizes work‑life balance and well‑being, the lack of flexibility was surprising and disappointing. Instead of working with me on a reasonable solution, they chose to deny the request entirely. As a result, I resigned. It’s unfortunate that the company preferred to restart the hiring process rather than allow one pre‑planned vacation. I do not recommend accepting a job at this company if you have any upcoming travel or personal commitments.

2
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Keypath Education Response
1mo
Thank you for sharing your experience. We’re sorry this situation was disappointing, particularly given how meaningful this trip was. PTO guidelines, including expectations for new hires, are reviewed during onboarding, and we encourage early discussion of any pre‑planned commitments. We appreciate the feedback and wish you all the best going forward
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