Don't work for this company! - Anonymous employee KidZania Employee Review

1.0
15 Sept 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I got to work with amazing people (minus management) The launch of Kidzania was great as we got to meet the Mexican owner of Kidzania, who is a lovely person. The start of the company had a fantastic energy and everyone was happy. There were time and effort put into the company and teams.

Cons

I was with the company from the start of the London launch, I couldn't continue to work for a company that is unorganised and not loyal to their staff members! Staff are over worked for rubbish money, you would work for over 7 hrs without a break! There's no organisation within the management team, they pretend that there going to try and improve the company but don't. They're continuously breaking the contracts and changing it without notice. There not loyal to staff and they make a different between different departments even though there job is the same. Mr Cadburys is part owner of long shots and he comes into the city with a ignorant, inconsiderate, insulting attitude towards ALL staff. He doesn't understand the entertainment industry and it shows. There's nothing to keep the moral up as the management have a "can't be bothered attitude" They haven't trained most of the staff in fire evacuation which is a major point as there's a massive turn over with staff leaving. Since the beginning and up until I left, at least 80 staff members have left within 5 months (if not more) because of how bad this company is. There's too much politics within the company and it shows! It's not worth taking children there, never mind working there. I actually feel sorry for the Mexican owner as he doesn't realise how bad his company is ran. Don't be fooled on how great it looks. This is actual fact as I witnessed it my self. They have never cleaned the air conditioning which has lead to a lot of sickness within the teams. They had a rats running about different establishments because of the hygiene was terrible. Its actually destroyed staff members esteem and enjoyment within the entertainment industry from when you first start the company, being happy but that soon changes as you see how bad this company is. Every month staff have had problems with pay as it's always wrong. They don't pay you for holiday even though they say your entitled to 28 days.

Explore other reviews about KidZania

5.0
29 Nov 2024
Recommend
CEO approval
Business outlook

Pros

This was a fun job. Had to leave for school

Cons

No cons. I loved this job.

1.0
30 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Flexible schedule The people you work with

Cons

Pay is always late! They don’t respect or care about their staff Management are not respected and their opinions are just a waste of breathe Corporate controls 100% of what the company does and they do it the Russian way. They look at guests as a $ sign and not a person. They are money hungry- will raise the price but not the experience No trust! A lot of legal issues

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