Non-inclusive, toxic, controlling, and single-minded company (read "money is the motivation") - Anonymous employee Kindbody Employee Review

1.0
21 Aug 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

All of the lower level employees (below c-suite) are really extremely passionate about the mission of the company, so you'll have a chance to work around extremely motivated, smart, and talented individuals. From the outside, the company looks really great so that'll be a perceived resume booster for wherever you plan to go after you decide you just can't stand to be at the company anymore (which will likely happen pretty soon after starting).

Cons

The CEO/Founder is the worst example of a female founder, doesn't actually care very much about changing the face of women's health, really just sees this company as a cash cow. Micromanagement is considered an actual "management style" here ... meaning, you'll have zero autonomy or respect in your area of expertise, and you'll likely be pushed to just do exactly what leadership wants you to do. When you sign on to the company, you're under the impression that Kindbody is working to fix the fertility space, which is a broken, fragmented system. But what you're really doing, is making the system look pretty (e.g. a beautiful clinic, really fun marketing tactics) while not making any real change. There is virtually zero diversity on the corporate level, and this means both in gender and race. While the company will tell you they have an extremely diverse clinical team (this is definitely true, and truthfully the clinical team is the best part of the whole company), this doesn't take away from how much diversity is NEEDED in this space, and particularly at the corporate level where decisions made can factor in fertility issues faced by the POC community. To date they have a total of zero African American employees at their corporate office. The office environment sucks for a number of reasons— quiet, awkward, not fun (actually music, communal lunchtime, etc are not encouraged), very antiquated 9am-6pm structure (must be in before Founder and out after her), there are no opportunities for company bonding times (it's not viewed as relevant or important by the founder), by the end of the day, people are GLAD to be rushing out the door toward home. It's an extremely weak excuse for a "startup"— no WFH or flexible PTO time (instead, you're lucky if you're allowed to work from home even in an emergency situation, and your time off is subpar even in traditional company standards, let alone a startup's...), everything is competition based (not only internally, but all about "crushing the competition"), not everyone gets equity at the company (in a company that is far under 100 people and within the first 4 years of business). The core values that are not directly stated, but definitely made very clear by both passive and overt aggressions, are to work as hard as you possibly can, for as long and as many hours as you can, until you get burnt out. Then you can maybe take some time off (where you're still reachable when needed), rest, and then get directly back to it.

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Kindbody Response
5y
Thank you for allowing me to share the facts as well as my perspective. At Kindbody, we take feedback seriously. Our mission and our values are central to our actions. We prioritize culture, a positive work environment, and we revisit our mission, vision and values quarterly to ensure we’re on the right track. We are committed to our mission to bring accessible and affordable fertility and family-building care to all and we are proud of how much we have accomplished. And, we are dedicated to our core values which we reiterate often: We are Kind We are Open-Minded We Work Hard and Get It Done We believe there is value in a strong, talented, diverse team and our Kindbody team members are diverse: 50% of Kindbody team members identify as non-white 25% of the executive team identify as non-white Our patients are also diverse: 45% of our patient population identifies as women of color 15% of our patient population identifies as LGBTQ+ All Kindbody team members are owners in the business; corporate and clinical team members all receive equity. Additionally, we are instituting a 401K and a mental health offering this year. Innovation takes courage and a collaborative, supportive, and deeply dedicated team. I am inspired daily by this team, a team with an 88% retention rate, which speaks to our commitment to retain incredibly talented, hard-working colleagues who are aligned around our mission, vision and values. We know that mature businesses’ standard attrition rate is 13% and startups are often twice that, so we’re proud that our successful efforts in diversity and retention are working. We are continuing to grow and evolve, but our core values and dedication to building the best team in the space will never change. Thank you for your thoughts and we wish you all the best in your path forward.

Explore other reviews about Kindbody

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great autonomy and strong drive to mission

Cons

no 401k match- typical for start up but this would be nice to have

1.0
20 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- remote for non-clinic staff

Cons

I’m not sure where to start!!! I have been here for a very long time and have seen multiple rounds of layoffs. They keep letting the bottom line go to cut costs and not add additional hands. Teams are short staffed, overworked and burnt out but guess what, they will not even reward employees who actually work hard. It’s almost the price you pay for staying loyal to the company. Favors will be pulled if you are friends with the higher ups. No work life balance. If you are someone whose sole purpose in life is to work and feel stressed/ lose sleep, then this is perfect. The company was great until 2023 and has been terrible ever since. It was a different company back then and I spoke so highly of kindbody until then. The work culture and environment is so toxic and negative and this caused the turnover to be very high as well. They keep lying about the financial health of the company. COMPLETE SHITSHOW!!!

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