Understaffed, Overworked and Underpaid - Patient Navigator Kindbody Employee Review

1.0
6 Jan 2025
Recommend
CEO approval
Business outlook

Pros

None to speak of because the company and treatment of their employees is terrible

Cons

The company is having serious money issues so they are firing people or not hiring workers where needed. Management expects everyone to work harder for no additional pay. Everyone I know is just waiting to get a new job to leave. The benefits are completely basic and the healthcare insurance is expensive especially for families.

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Kindbody Response
1y
Thank you for sharing your feedback. We take all concerns seriously and appreciate the opportunity to address them. We recognize the challenges you’ve mentioned regarding workload and compensation. At Kindbody, we are committed to fairly compensating our team and ensuring proper staffing. We’re actively working to improve processes and distribution of workload during this time of transition. Thank you again for your feedback. We are dedicated to creating a more supportive work environment and welcome any further suggestions. - KB Team

Explore other reviews about Kindbody

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great autonomy and strong drive to mission

Cons

no 401k match- typical for start up but this would be nice to have

1.0
20 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- remote for non-clinic staff

Cons

I’m not sure where to start!!! I have been here for a very long time and have seen multiple rounds of layoffs. They keep letting the bottom line go to cut costs and not add additional hands. Teams are short staffed, overworked and burnt out but guess what, they will not even reward employees who actually work hard. It’s almost the price you pay for staying loyal to the company. Favors will be pulled if you are friends with the higher ups. No work life balance. If you are someone whose sole purpose in life is to work and feel stressed/ lose sleep, then this is perfect. The company was great until 2023 and has been terrible ever since. It was a different company back then and I spoke so highly of kindbody until then. The work culture and environment is so toxic and negative and this caused the turnover to be very high as well. They keep lying about the financial health of the company. COMPLETE SHITSHOW!!!

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