Ineffectual, struggling company pretending to be a funky start-up - Information Technology Kurtosys Employee Review

Thank you for your feedback. We embrace constructive feedback and try to make changes where we can. If you feel comfortable, please feel free to reach out to me directly. Our offices in London are centrally located in Covent Garden, and you are probably correct to point out that the building isn’t as great as some of the surrounding buildings. It is our goal to find great space in a great location, much like we have done in New York and South Africa. We were founded in 2002, have made dramatic changes since then, and sweeping changes since 2012. Over the past few years, we have introduced several new products and moved from deployed solutions as well as single instance/single tenant solutions to a multi-tenant cloud based environment. Of course the dramatic change can be a frustrating experience, as it was for you. We are committed to continuous improvement. There have certainly been bumps in the road, and as an employee who deeply cares about our customers, it must’ve been a challenging year to work through these issues. Now, the company is in a much better place, operating with a stable environment and working to constantly improve. Our global infrastructure and engineering teams are committed to that. Over this year, we are managing both our incident rate and our availability with significant improvements in both measures. Our ability to manage change at the pace we needed to endure is greatly enhanced by the technology changes we have made. Over the past year, we have significantly invested in our people. We have invested in training, conferences, and built out a new talent acquisition department with the aim of hiring the best and brightest globally. Over the next year, a large part of our hiring will be in Cape Town, where the population is highly educated and incredibly talented, just like each of our locations. Last year, we focused much of our recruitment efforts on building our Reno and India offices to provide global customer service. That said, we have a tremendous team in London, which I have seen accomplish amazing things. Our engineering, infrastructure and project management teams are amazing, and I couldn’t be more proud of everything they have done. We will always have a core nucleus of talented employees located in London. From a product perspective, we have a robust suite of products ranging from Fact Sheets, Client Reporting tools and Portals, to Websites and Fund Tools. These are built on a technology that really enables us to differentiate ourselves. We constantly evaluate ways to improve and enhance our technology platform. For those interested in working within the FinTech space and using technologies enabled by REST APIs, JavaScript and NodeJS as well as scalable distributed systems to name but a few, Kurtosys is be an attractive place to work. I am truly sorry that your experience at Kurtosys was unpleasant. It is really difficult working in an environment that is focused on constant evolution. I hope you found a role that makes you happy. Scott Gellman