One of the BEST team you will find with an MSP - Support Engineer L7 Solutions Employee Review

- Competitive pay - Friendly and knowledgeable Staff - Driving, cell phone, and after hours reimbursements - Very strong knowledge base - Exposure to latest technology and best IT practices - Frequent staff meeting to ensure everyone is on same page

- High stress environment if you fall behind - Management out of sync at times

Pay and benefits are good. A lot of interesting and useful automation is used. You can learn a lot. Hours are great. Paid holidays. Management is open to ideas, there are sometimes meetings where they will buy lunch for the office. Certifications are reimbursed

It’s a very bitter and negative environment where everyone is afraid and on edge ready to stab you in the back over nothing. People play favorites and the clique game for who gets more or less work, so you can end up being overwhelmed daily while others get to fool around and gossip about you. Very angry and confrontational environment makes an already inherently difficult job even more difficult. Open shouting matches in the office are common. Documentation is sometimes poor or outdated, and you are expected to be an expert from that documentation and also continually update it, but where is the time when you have 40-50 tickets to juggle and more being tossed on top? Difficult to ask for help/questions, some people literally ignore you to your face as if you are not there, others will get upset that you are asking them a question and tell you to go ask someone else, or purposely give you bad advice to sabotage you. Disrespectful environment. There is no resemblance of a team it is just every man for himself. Very high turnover of employees.