On the surface, a polished company. On the inside, a shamble of confusion and broken processes. - Manager LRG Employee Review

2.0
29 Jun 2021
Recommend
CEO approval
Business outlook

Pros

Good internal incentives, colleagues are all great. Salary is competitive.

Cons

Extremely departmentalised and whilst all departments are working towards the same goals, there is a lot of conflict between departments. Additionally, I would be surprised if the directors knew what the daily life in an office is like as i believe they are very out of touch with the processes etc. Finally, everything is about hitting targets and reporting figures. If more time was spent winning business rather than having numerous meetings about why targets have not been hit (in some cases 5-6 hours a week) then it's more likely the targets would actually be reached. It can be demotivating. No work life balance with the expectation to receive calls outside of work hours - if this is not done then it can be detrimental to your career. Company does not provide mobiles and expects the use of your personal phone, WhatsApp and texts inside and outside of hours.

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LRG Response
4y
Thank you for taking the time to leave feedback. We're really disappointed to hear about your experience at Leaders Romans Group and take your comments very seriously. If you are comfortable, please know you can contact the HR department at any time to speak confidentially about the issues you have raised. On better collaboration between departments, we are currently looking at how to bridge those gaps and bring together better communication. I will also make sure your feedback is shared with our senior team. The Employee Engagement survey is currently running and would encourage you to share your comments on there also. Thank you. Clare - HR

Explore other reviews about LRG

5.0
28 Dec 2023
Recommend
CEO approval
Business outlook

Pros

It was a good work environment

Cons

Bad work environment for managers

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LRG Response
2y
Thank you for leaving us a 5* review and your feedback around work environment in particular for managers. We would be keen to understand a little more about your comments around this, to hopefully improve and better our offerings to managers. Please email lifeatlrg@lrg.co.uk we look forward to hearing from you! Razna - HR Department
2.0
27 Apr 2024
Recommend
CEO approval
Business outlook

Pros

It help me a lot during my student years I was earning

Cons

It took so much time Customer satisfaction was the thing

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LRG Response
1y
Thanks for sharing your feedback, we're glad to hear your employment with LRG supported you through your student years, however are disappointed to hear that you felt our customer satisfaction did not score well. Our Google Reviews as an organisation is at 4.5 stars out of 5 which is something we pride ourselves on. Albeit, we are always looking to improve our customer satisfaction and have recently been accredited by the institute of Customer Service, which will help maintain and enhance service standards. Thanks again for your review. Razna - HR Department
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