Could do better - Administrative LRG Employee Review

3.0
22 Jun 2023
Recommend
CEO approval
Business outlook

Pros

Met some wonderful people and lifelong friends.

Cons

Low pay. Lack of flexibility. Can be very toxic

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LRG Response
2y
Thank you for taking the time to share your review on your experience with our company. We appreciate both the positive aspects you mentioned and the areas where we can improve. We're thrilled to hear that you have had the opportunity to meet wonderful people and make lifelong friends within LRG. Building positive relationships and a supportive community is something we strive for, and it's great to know that we've been successful in that regard. We are disappointed to hear of your concerns about low pay and lack of flexibility. We continuously review our pay structure to ensure that it aligns with industry benchmarking. Additionally, we are actively exploring ways to enhance flexibility and accommodate the diverse needs of our employees by enhancing our benefits package and reducing working hours. For example we have recently made changes as we now open for half a day on a Saturday in our branches and property managers no longer work weekends to facilitate a better work life balance. Treating everyone equally and ensuring consistency in our approach is a fundamental principle we strive to uphold. This is why we encourage you to reach out to the HR team directly, hrdepartment@lrg.co.uk with any specific instances or concerns you have encountered, so that we can address them appropriately. Your feedback highlights a crucial issue that we need to address, and we will take immediate steps to investigate and address any inconsistencies in our policies. We appreciate your advice, and we are dedicated to ensuring that all employees are treated fairly, with the same set of rules and expectations applied to everyone. We hope to hear from you soon with the details of the inconsistencies experienced. Thank you again for sharing your review with us. Razna – HR Department.

Explore other reviews about LRG

5.0
28 Dec 2023
Recommend
CEO approval
Business outlook

Pros

It was a good work environment

Cons

Bad work environment for managers

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LRG Response
2y
Thank you for leaving us a 5* review and your feedback around work environment in particular for managers. We would be keen to understand a little more about your comments around this, to hopefully improve and better our offerings to managers. Please email lifeatlrg@lrg.co.uk we look forward to hearing from you! Razna - HR Department
2.0
27 Apr 2024
Recommend
CEO approval
Business outlook

Pros

It help me a lot during my student years I was earning

Cons

It took so much time Customer satisfaction was the thing

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LRG Response
1y
Thanks for sharing your feedback, we're glad to hear your employment with LRG supported you through your student years, however are disappointed to hear that you felt our customer satisfaction did not score well. Our Google Reviews as an organisation is at 4.5 stars out of 5 which is something we pride ourselves on. Albeit, we are always looking to improve our customer satisfaction and have recently been accredited by the institute of Customer Service, which will help maintain and enhance service standards. Thanks again for your review. Razna - HR Department
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