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      LRG

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      Slowly losing confidence and happiness - Rental Property Inspector LRG Employee Review

      3.0
      3 Mar 2024
      Rental property inspector
      Recommend
      CEO approval
      Business outlook

      Pros

      Local offices great to work with. The relationships I've built with tenants and local landlords. The optional training

      Cons

      Changes have lead to multiple errors but somehow the blame is left with you. The central office don't seem to have any human connection or real care. Only seem to be pulled up on something if they aren't happy with it. Never any praise even if there's positive feedback from clients. Training removed without discussion. Paid the bare minimum. No scope for earning more or incentive to unskill. No realistic planning according to your area. No incentives, role is made to feel lesser.

      avatar
      LRG Response
      2y
      Thank you for sharing your feedback. Your dedication to your work and the relationships you've built with tenants and landlords are commendable, however it’s disappointing to hear about the challenges you've faced. Your wellbeing and job satisfaction are paramount, and we're committed to creating a supportive environment where you can thrive. Our Group HR Manager Rebecca, would be keen to discuss the points you have raised in your review in confidence, please do email her at RJenkins@lrg.co.uk. We take your feedback seriously, and we'll work towards improving the areas you've highlighted so we look forward to hearing from you. Please know that your voice matters, and we're here to listen and support you every step of the way. Thanks, Razna – HR Department.

      Explore other reviews about LRG

      5.0
      28 Dec 2023
      Lead
      Recommend
      CEO approval
      Business outlook

      Pros

      It was a good work environment

      Cons

      Bad work environment for managers

      avatar
      LRG Response
      2y
      Thank you for leaving us a 5* review and your feedback around work environment in particular for managers. We would be keen to understand a little more about your comments around this, to hopefully improve and better our offerings to managers. Please email lifeatlrg@lrg.co.uk we look forward to hearing from you! Razna - HR Department
      2.0
      27 Apr 2024
      Digital marketing manager
      Recommend
      CEO approval
      Business outlook

      Pros

      It help me a lot during my student years I was earning

      Cons

      It took so much time Customer satisfaction was the thing

      avatar
      LRG Response
      1y
      Thanks for sharing your feedback, we're glad to hear your employment with LRG supported you through your student years, however are disappointed to hear that you felt our customer satisfaction did not score well. Our Google Reviews as an organisation is at 4.5 stars out of 5 which is something we pride ourselves on. Albeit, we are always looking to improve our customer satisfaction and have recently been accredited by the institute of Customer Service, which will help maintain and enhance service standards. Thanks again for your review. Razna - HR Department
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