3.0
7 Jun 2017
Anonymous employee
Former employee, more than 1 year
Recommend
CEO approval
Business outlook
Pros
Co-workers are friendly and helpful .
Cons
Management does not want to get involved when there is any issue in the field. They want the FSEs to figure things out without helping them to escalate to Engineering. Most of Tech supports do not want to get involved with field issues. Training is bad. and they expect you to know everything within a short time frame. Moving an instrument is also not easy as it requires heavy lifting with out any additional man power. Also it is not very safe when you move an Echo.