Great in Theory but Operationally A Mess - Host Landing Employee Review

3.0
6 Mar 2022
Recommend
CEO approval
Business outlook

Pros

-For in-market hosts, the jobs are flexible, generally easy/enjoyable and can pay decent -Fast onboarding -App for hosts is generally good, but forms could use more tuning up to provide feedback to HQ -Customer support is generally very friendly and tries to help, but not always very successfully

Cons

-Operations at the company seems non-existent to resolve issues -Communication between HQ and the apartments they work with needs improvement -HQ is non-responsive when hosts provide feedback or issues, which makes the hosts feel unvalued -Pay for jobs has decreased recently and not enough jobs in some markets to make the effort worthwhile for the hosts

avatar
Landing Response
4y
Hello, thank you for your thought out and thorough feedback. Your message gives Landing the opportunity to improve for you and other Hosts who work with Landing. First and foremost, we apologize for not meeting your expectations and for not providing the service you need in order to do your job well with Landing. All of the points you made to our management team is valid and is being taken seriously. Most of all, we want to apologize that you have not felt heard in the past. That is not the way we want our Hosts to feel, nor do we want that to be the truth. Your message is a catalyst for change in this area, thank you for sharing. Although you've had less than desirable experiences in the past we hope that you've not given up on us and continue working with Landing.

Explore other reviews about Landing

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

• Finance team communication stay clear during month end reporting periods • Managers trusting employees to handle responsibilities independently • Different accounting tasks keep regular workdays interesting • Helpful coworkers during audits budgeting and financial review • Competitive pay and benefits for similar positions • Flexible environment makes workload easier to manage

Cons

Certain reports require repetitive manual checking

4.0
18 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Been here longer than I expected because the work environment is positive and supportive. Respectful and professional coworkers, but relaxed enough to make the atmosphere pleasant. Recognition for strong performance. Compensation package that's given me another reason to remain with the company.

Cons

Not many quiet moments on the job.

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