Great mission and team to be part of - Anonymous employee Lantern Employee Review

5.0
3 Dec 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Lantern has an amazing mission of enabling positive outcomes for people in need of speciality care. The company started with providing narrow network access for speciality surgery needs and created a successful business model around it. Now, they are expanding in Cancer space as well and genuinely trying to help. The company has faced lots of growth in recent time and while there's growing pains and easy to point problems, I would genuinely commend the leadership team to keep up and trying to match the pace and create a culture to deliver the results needed. From Tech to Ops to Commercial, every department has seen amazing growth and had their fare share of challenges. But I have noticed teams coming together to help, people getting amazing growth opportunities, and company celebrating success and recognizing those who perform well.

Cons

Fast paced growth comes at a cost. Cost of people working too hard and with risk of burn out. Its not everyone's cup of tea and truly only works for team members who are mission-driven and like the challenge. There can be an aura of fatigue or discontent if team members are not conducive to fast paced, mission-driven, growth mindset culture. This is something for the company to consider in the hiring strategy and ensure right skilled people are getting hired.

avatar
Lantern Response
1y
Thank you for taking the time to share your thoughtful review. We truly appreciate your recognition of Lantern’s mission to enable positive outcomes for those in need of specialized care, as well as your acknowledgment of the strides we’ve made as a company. It’s inspiring to hear that you value the growth and collaboration across departments and the opportunities for development that we aim to provide to our team members. Celebrating successes and recognizing contributions are central to our efforts to foster a supportive and rewarding environment. We understand that rapid growth and a fast-paced environment can present challenges, including the potential for burnout. Your insights about ensuring alignment with our mission-driven, growth-oriented culture are valid and appreciated. Your advice about investing in manager and hiring training resonates deeply with us. As we grow, it’s critical to embed Lantern’s core values into our processes and communication at every level of the organization. We’re committed to continuous improvement and will continue to prioritize initiatives that support our team members, sustain our culture, and ensure we stay aligned with our mission. Thank you for being part of this journey and for your thoughtful feedback. Meredith Fish SVP, Human Resources

Explore other reviews about Lantern

5.0
21 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Good work good company, worthwhile mission

Cons

Less people, people have multiple roles in one

1
2.0
11 Feb 2026
Recommend
CEO approval
Business outlook

Pros

• The mission is genuinely compelling and the product has potential to help members • Many talented, experienced people who care about quality and outcomes • Opportunities to move fast and learn quickly • Significant room to improve the brand and member experience if the organization commits to it

Cons

• Executive leadership sets the tone, and the culture reflects it. • Expectations are often high, but priorities and direction change frequently, creating unnecessary stress and rework. • Limited trust in the experts being hired. • Strategic thinking is not valued in practice. Leadership seems to want more hands to execute, not partners who can shape direction. • Brand is inconsistent and fragmented. Brand audits and leadership interviews were conducted, but the insights don’t translate into a clear, differentiated, member-first brand system. • The member experience feels disconnected across touchpoints. The mobile app, web portal, and website don’t align in messaging, voice, or visual design, which weakens trust and cohesion. • The organization operates reactively. Work is often driven by the latest urgent request rather than a strategic plan, making it hard to build sustained momentum.

See reviews by: Helpful|Rating|Date|All