Pros
Manager pay is good. Work from home is nice.
Cons
Employees are hugely underpaid. This company will work you to the bone while having you train the people in other countries who will eventually take over your job for significantly lower pay. Upper management is only interested in cutting costs, as is usual for a private equity company. The mental health of employees is of no consequence to making the billionaire board members significantly richer. They do this by raising prices for customers, underpaying employees, and buying competitors only to make their competitive products just as bad as the existing portfolio. Upper management and the C-level suite are out of touch with workers, by design. They literally do not care at all about employees unless those employees are grossly underpaid and in a country where they can be easily exploited. Then they only care as much as they can reap the rewards of lower payroll costs. Also the decisions made by these "leaders" are so opaque, that there may as well be a wall between the VP/Director level and everyone else at the company. They will make decisions that make no sense. They will implement changes designed to milk every last cent out of customers regardless of the contractual obligations they are held by and use their underpaid and overworked employees to gather all that loot for their private equity gods. This company will not value you. Do not be swayed by their "unlimited PTO" and supposedly "great benefits."