Very Disappointing - Anonymous employee LeadingIT Employee Review

1.0
14 Jun 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great employees. Unlimited PTO. Paid health benefits. Small, but quarterly cost of living increases which is all an average employee will receive. Free lunch on Fridays. Meh.

Cons

Honestly, my experience working there has been very disappointing. There is HIGH employee turnover. Little to no room for growth unless you are a part of their office politics (clique). Personally, I felt completely undervalued, underappreciated, and that my ideas and suggestions did not matter. The CEO is constantly changing his mind and is always trying to follow others MSPs and entrepreneur gurus and constantly trying to reinvent the wheel. There is no consistency and leadership lacks accountability. There has been NO growth. The company is losing employees and clients left and right which is very concerning.

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LeadingIT Response
1y
Thank you for sharing your feedback. We agree that the fully paid health insurance, unlimited PTO, automatic COLA raises, and free Friday lunches are great pros and we are glad to hear you enjoyed them as well. We are continuously trying to find even more to do and provide for our employees. Sorry to hear your experience here was a disappointment. That is never the word we want an employee to use when describing their time working here. We have definitely struggled with employee morale over the last year due to many changes within the organization. However, in the last 6 months we have increased our internal NPS score by 62 points (we hope to continue to see this rise as we hold more staff accountable and continue to implement EOS). We understand your frustrations and assure you that leadership is actively working on maintaining consistency and accountability within the company. Our goal is to learn from past challenges and continue evolving in a positive direction.

Explore other reviews about LeadingIT

5.0
2 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Great people, excellent leadership, kind clientele. They take great care of their employees via benefits, flexibility, upward mobility, promoting health, free lunches and stocked kitchen, good communication. There is a strong emphasis on results in this organization. Do great work and you will succeed. The company has been growing at a rapid pace since its inception, and it's not hard to see why.

Cons

The work load can be overwhelming at times, but you have a team to collaborate with and learn from, and extensive documentation of common issues and their resolution. If you are built for fast-pace rapid-fire solutions, you will do well here.

1.0
12 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits like PTO, health insurance, and 401k, working remotely,

Cons

Disorganized, chaotic, lack of leadership, lack of communication and accountability

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