Very difficult environment - Senior Manager LegalZoom Employee Review

1.0
18 Aug 2021
Recommend
CEO approval
Business outlook

Pros

On some level there is a true sense of dedication to the company’s mission to make the law accessible to all people at an affordable price.

Cons

Disorganization within the company makes it very difficult to deliver on that mission. Lots of infighting between departments, new leadership is largely MIA or with their head in the clouds. And there is no respect for the longtime employees who built this company. The new people came in and just took credit for it all (and were paid millions for a couple months at the company when it went public). Turnover is very high.

Explore other reviews about LegalZoom

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance is actually great. The people you work with are smart and generally fun to work with

Cons

Roadmap is very disorganized, you kind of have to assume you will work on any random project each day

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LegalZoom Response
6d
Thank you for your review and for sharing your experience. We're glad to hear you've found a strong work-life balance and enjoy working alongside talented colleagues. We appreciate your feedback regarding prioritization and planning, and we're always looking for ways to improve how we communicate and execute on our roadmap. Thank you, again.
3.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits and good culture

Cons

Very AI focused with constant fear of layoffs by employees (based on my experience). Pay isn’t great, especially given the current cost of living. Poor communication and planning regarding updates and project rollouts.

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LegalZoom Response
6d
Thanks for the review, and we appreciate your feedback. As we continue to evolve and invest in new technologies, we remain focused on supporting our employees and creating opportunities for them to have an even greater impact. We also recognize the importance of clear communication and value feedback that helps us improve the employee experience. Thank you for sharing your perspective.
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