Pros
LegalZoom is committed to helping its customers thrive. There are wonderful people working here and the experience is both challenging and fun. I've held several roles and been exposed to just about every aspect of the organization and I have learned a lot. The company has top notch benefits! The company is highly focused on diversity, equity and inclusion and are making investments into the company's workforce to make it a haven for ALL people. You can spend up to 2 hours a month on work in the DEI space or volunteer with the Impact team. If you have interests in community service you're allotted 16 hours a year to volunteer at your chosen charity.
Cons
Communication to the front-lines and to manager-and-below employees could be improved. IT infrastructure continues to be a major hurdle, though it is improving every quarter.
