Was great and now terrible - Account Management LegalZoom Employee Review

1.0
26 Jul 2022
Recommend
CEO approval
Business outlook

Pros

Good health insurance, any previous pros have been consistently removed.

Cons

Bad management, bad time management, bad resources and programs, they are outsourcing to India. Chaos, lots of confusion between departments and no one is on the same page. Unrealistic metrics. Bad company website, terrible processes in place. Nothing is cohesive. Systems are always failing, bad communication. Focused on making money and not providing a good service. No loyalty, the company is in way over its head, can't keep up with demand and growth. Extremely high turnover.

Explore other reviews about LegalZoom

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance is actually great. The people you work with are smart and generally fun to work with

Cons

Roadmap is very disorganized, you kind of have to assume you will work on any random project each day

avatar
LegalZoom Response
3w
Thank you for your review and for sharing your experience. We're glad to hear you've found a strong work-life balance and enjoy working alongside talented colleagues. We appreciate your feedback regarding prioritization and planning, and we're always looking for ways to improve how we communicate and execute on our roadmap. Thank you, again.
5.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for, pays really well

Cons

No cons, just a really great working environment

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LegalZoom Response
2d
Thank you for taking the time to share your experience. We really appreciate your kind words!
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