Avoid this place - Anonymous employee LegalZoom Employee Review

1.0
3 Apr 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Pay above industry average -Benefits are fine

Cons

Where do I start? I know some people love working at LZ, but I think it completely depends on the team you're on. For me, it was a terrible experience. The only ones that matter to the C-Team are Product/Brand, Sales, and Dev - because they only care about conversions. This is the first place where I've felt like the work I was doing was 1. never once appreciated 2. didn't hold the same value it did at previous companies. And don't get me started on the pettiness internally. If you want to go to a place where politics dominate the workplace, go to LegalZoom. You'll be talked about behind your back, never provided direct feedback, and then smiled to in your face. When it comes to work-life balance - it was non-existent for me. I worked 10-12 hour days most of the time, and expectations were to always be available. I can't tell you how many times I received a Sunday Slack message about something that was a "fire drill." I lived and worked in a constant state of fear-based anxiety that one wrong move would cost me my job. Last but not least, the people. There are a few good ones who genuinely care, but the majority are pretentious and think their opinion is the only right opinion. They also won't announce it publicly but they went through a recent "restructuring" and laid off a lot of really good people who were more than capable. My guess is pressure from leadership and having to validate those jobs that weren't bringing them conversions. Anyway, avoid, avoid, avoid. Find somewhere that actually lives out its values and treats employees well.

Explore other reviews about LegalZoom

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance is actually great. The people you work with are smart and generally fun to work with

Cons

Roadmap is very disorganized, you kind of have to assume you will work on any random project each day

avatar
LegalZoom Response
4d
Thank you for your review and for sharing your experience. We're glad to hear you've found a strong work-life balance and enjoy working alongside talented colleagues. We appreciate your feedback regarding prioritization and planning, and we're always looking for ways to improve how we communicate and execute on our roadmap. Thank you, again.
3.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits and good culture

Cons

Very AI focused with constant fear of layoffs by employees (based on my experience). Pay isn’t great, especially given the current cost of living. Poor communication and planning regarding updates and project rollouts.

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LegalZoom Response
4d
Thanks for the review, and we appreciate your feedback. As we continue to evolve and invest in new technologies, we remain focused on supporting our employees and creating opportunities for them to have an even greater impact. We also recognize the importance of clear communication and value feedback that helps us improve the employee experience. Thank you for sharing your perspective.
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