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Great team, Great Product, Great Vision. - Director of Customer Success Lexion Employee Review

5.0
28 Nov 2023
Recommend
CEO approval
Business outlook

Pros

There are a lot of pros, but I will try and focus on what I am most excited about. The people from leadership on down are all very smart but also very empathetic and willingly to help with anything. We have an amazing product and engineering team that listens to customer feedback and puts into action fast. As a CS leader this is invaluable as it keeps our customers happy and excited about their partnership with us. There is very little ego at Lexion, people want to solve problems together and very little interest in caring about who gets credit for something. Ideas come from every part of the org.

Cons

Startups in the Series B phase are hard, becoming a teenager from a kid and process is changing consistently can be a challenge but we have the right team to do it!

Explore other reviews about Lexion

5.0
12 Jun 2024
Recommend
CEO approval
Business outlook

Pros

Too short of time, acquired

Cons

Acquired and integrated, too short of a stint

2.0
3 Jan 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-decent healthcare -mostly competitive comp -equipment stipend -diversity with gender -fully remote -offsite meetups and a nice Seattle-based optional office space -mostly nice colleagues and managers

Cons

- if you are unjustly bullied or feeling targeted by anyone on management, even if not in your department, don't expect help. -often thankless work, and no career growth opps despite tangible and proven results in your role unless you're on someone's good side -incredibly high turnover in a few departments due to unrealistic asks and expectations from certain members of upper management

3
avatar
Lexion Response
2y
Thank you for your review. The Leadership Team and HR at Lexion do not condone bullying and we work hard to create a workplace that is founded in respect, inclusion and hard work. All feedback and complaints are taken seriously so we can promptly address and find resolution. We are truly sorry to hear this was your experience. While this is not representative of the Lexion employee experience, we hear your words. Should you want to have a follow up conversation, please reach out to HR@lexion.ai.
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