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      Lexipol

      Engaged employer

      Lexipol reviews

      Keep looking - Customer Success Manager (CSM) Lexipol Employee Review

      1.0
      15 Nov 2021
      Customer success manager (csm)
      Recommend
      CEO approval
      Business outlook

      Pros

      The pros of working here were I never had to worry about being fired because there was always enough turnover they couldn't afford to fire anyone.

      Cons

      Low base pay, only 3% raises every year, low commission, continuous turnover, horrid COVID safety policies, PTO? who is she?, and people in leadership have no right being in leadership.

      avatar
      Lexipol Response
      4y
      We appreciate your feedback. Our COVID policies meet or exceed all national and state requirements and are ones we take very seriously. Leadership also encourages taking earned PTO, even extending the rollover deadline so employees won’t lose any time off. HR’s door is always open if you would like to discuss further.

      Explore other reviews about Lexipol

      2.0
      11 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The people you work with are mission driven. Truly helping first responders.

      Cons

      1. Leadership not tenured long at all. 2. Leadership are not mission driven people at all but claim to be. 3. Lot of leadership turnover. 4. Became very political. 5. Everyone right now is CYA and brown nosing. 6. No job security at all. Will hire and fire without cause. VERY high turnover. 7. Companies reputation is going down. 8. They are eliminating sales people currently, so if you get hired as one, its temporary to build pipeline and close.

      1
      avatar
      Lexipol Response
      1mo
      Lexipol has experienced significant leadership and organizational change, and we understand that can create uncertainty. Those changes are intended to strengthen the company, and building trust through communication, accountability and consistency remains a key focus for our leadership team. We also want to be clear that employee performance and development are supported through established performance management processes designed to provide coaching, feedback, and opportunities for improvement.
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