Avoid - Customer Service Representative Liaison Group Employee Review

Flexible working and remote working opportunities. Flexible benefits package. The coffee perk is a great initiative that encourages colleagues to take a break and connect outside of work. They have a great volunteering policy too. Strong values and behaviours framework that genuinely promotes a positive culture. The opportunity to contribute to improving services for the NHS and patients. Company days twice a year that help bring colleagues together and hear updates from the business. Good opportunities for training and development.

In some areas, a negative culture has developed over time and, whilst the business is addressing this, it can still be challenging for colleagues. There can sometimes be a perceived lack of equality and transparency in recruitment and internal promotion processes, which can lead to frustration and upset. Limited salary transparency.

The ability to work remotely.

Reluctance to change and too many cliques Some people have been there too long and need moving on as their attitude and behaviour is holding back progress.