A review to balance the toxic positivity... - Anonymous employee LifeLabs Learning Employee Review

Thank you for taking the time to provide feedback. We deeply appreciate your recognition of the values that continue to unify us, the kindness and talent of our colleagues, and the wonderful relationships we’ve built with our clients. It’s inspiring to hear how much the team and our clients mean to you, and we couldn’t agree more about the privilege of learning and growing together. We also hear the concerns you’ve raised. We’ve passed your feedback along to our Chief Product and Chief People Officer. Additionally, all of our Executive team and People Operations team members have office hours if you would like to discuss your experiences. We are committed to supporting our client-facing roles. We have recently rolled out additional enablement tools and resources for the team. Still, we acknowledge that the workload can be heavier for different teams during varying seasons. We value overall work-life balance for all of our teams, both internal and client-facing. We enable this balance by offering flexible time off and respecting our teammates’ dark hours – we do not expect folks to consistently work into their dark hours. If you are experiencing a consistent high workload, we strongly encourage you to share this with your manager and team lead to explore solutions. All team members, including those in leadership roles, have success metrics for their roles. We hold our team leaders to drive engagement and performance of their teams. We also see driving engagement and performance through three lenses: individual, manager, and systems. We believe that all three levels are key to sustaining the overall team experience. We know that keeping our talented teammates engaged requires action, and we take your feedback seriously. We're committed to always doing better, and we value your role in driving our mission forward.