Pros
New management is improving metrics and driving change that is increasing income. Great benefits as a result of being a part of the Cambia organization, owner of Regence Blue Cross, Blue Shield. Annual incentive program has paid to some extent even when company has not been profitable. Mistakes viewed as learning opportunities even if they may have been grounds for dismissal at other companies. Employees are encouraged raise issues. Training is starting to be created and applied. Attempts are being made to recover from a golf resort culture driven by previous management.
Cons
Small company with not much fat means some work much longer hours than others. Mid-management would be served by learning time management. It is hard to get responses from some of them which means more work for whomever must follow up. Silos prevent solving problems, even as the company tries to change that. At only about 100 employees this company cannot afford such silos.