Pros
They paid on time I guess
Cons
I worked here for three years and gave this job everything. I was consistently praised, told I was being developed for a lead position, and trusted that promise enough to leave a second job I had held for security. That trust was a mistake.
When I experienced a medical emergency and needed a few days away, I returned to learn that my managers had mocked both my situation and my response to it in front of staff, during a team huddle. Not privately. Not quietly. In front of my colleagues.
Shortly after, the lead position I had been prepped for was given to someone with significantly less experience and seniority, someone who happened to be the manager's personal favorite. No explanation. No conversation. Just an announcement.
The professional manipulation and the callousness around my medical emergency are things I can't unsee. But even setting aside my personal experience, the culture here has a real problem: patients are treated as a burden. CPAP patients especially are dismissed and deprioritized. The focus is on numbers and throughput, not care. If you're considering this role because you want to actually help patients, know that leadership does not share that value.
I stayed three years because I genuinely believed in the work. What I didn't see clearly enough was that the people running it don't.