Pros
No one has a clue as to what they're actually required to do each day, which is great if you have nothing to offer.
Cons
In general - a series of failures from a leadership perspective, backed by a greedy and incompetent PE firm. Incompetent staff overseen by overpaid executive 'leadership' team with virtually no real world experience in software asset management (especially in the cloud). Purchased by a PE firm in 2019 - the drive is to cut costs as quickly as possible while simultaneously attempting to inflate revenue through a series of failed acquisitions. There is no strategic direction and the leadership team has never actually operated a SAM business. The end result is confusion on what services are actually offered to clients among staff and more importantly - customers. No real adherence to any norms in consulting and especially the SAM space. Lazy incompetent managers are rewarded for accomplishing virtually nothing with their staff. Virtually no oversight of the primary business over the US-based business. A series of lost partnerships in the industry due to lack of a true strategic direction. Generally seen as an unviable player across major software publishers moving forward. No viable IP - a sham GUI with nothing on the backend worth mentioning. The US business is lead by someone with virtually no IT experience, thus allowing the business to tailspin as staff are validly unclear on the businesses direction, as the tone of the top is virtually non-existent.