I though I was doing well - Governance Assistant London Square Employee Review

Great site team, pay is decent.

Management, Politics, Commission structure, if you want to do well in real estate avoid.

Even though there have been challenges, my direct colleagues and the sales department have been fantastic. They’ve been supportive and friendly, making my time here much more manageable and enjoyable. Their positive energy and teamwork have been a real highlight.

My experience working here over the past three years has been increasingly challenging. Initially, the company seemed promising, but over time, several issues have surfaced. The shift to a strict five-day in-office workweek, without flexibility or hybrid options, has been particularly difficult. Additionally, the benefits provided are minimal, and there has been a notable lack of pay increases and bonuses, while the workload has increased, further diminishing motivation and job satisfaction. Progression was promised however when mentioned in café meetings there was no framework put in place on how this could be achieved; weeks later, follow-up emails would state that they could not offer 'progression' at the time, without providing a valid explanation. A significant portion of my negative experience stems from working under the head of the department. The main issue is with communication, which could be improved; however, the head of the department is unwilling to listen. This lack of communication and support leaves team members feeling alone and neglected. The management style is inconsistent, being either overly controlling and micromanaging or providing no support at all. There is a noticeable lack of empathy and effective people management skills, which contributes to a tense and unpredictable work environment. The atmosphere often feels like walking on eggshells, with passive-aggressive communication being common. Recognition for hard work is rare, and there is little to no encouragement or support for career advancement within the team. This has adversely affected team morale and individual self-confidence. Furthermore, HR has been equally unhelpful, offering no support to employees or acknowledgment of these issues. When I requested an exit interview with the new director to discuss my experiences over the past three years, HR refused, stating that an exit survey would be sufficient. I felt this was inadequate, as the survey did not provide an opportunity to share my detailed feedback or discuss the challenges I faced. HR's reluctance to facilitate a direct conversation suggested a fear that many of the issues outlined here would be highlighted, thereby holding them accountable for unresolved problems.