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Lowe's Home Improvement

Engaged employer

DO NOT use EthicsPoint.com (Scam) Most Unethical Company I have ever worked for, - CSA - Customer Service Associate Lowe's Home Improvement Employee Review

1.0
25 Jun 2018
Recommend
CEO approval
Business outlook

Pros

Some nice associates but don't last. This is where bad managers go to die.

Cons

Untrained management, understaffed stores, hostile work environment, unethical management, schedule changes without notification, unhealthy environment. Legal department does not follow State laws. No functioning HR department. They outsource everything in order to line their own pockets. DO NOT TRUST THE "OPEN DOOR POLICY" It's a TRAP and will get you FIRED!

Explore other reviews about Lowe's Home Improvement

5.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Decent wage for a retail job

Cons

Lot of work to do

5.0
29 May 2015
Recommend
CEO approval
Business outlook

Pros

Lowe's provides an excellent atmosphere that is fun, safe, and comfortable to work in. I was worried about not knowing where things were when a customer asked, but you can always look to a fellow employee to give you a hand....with anything! If you've never used powered equipment, that will change.

Cons

If you aren't full time, hours will get cut around Summer time. Having a heavy work-load and having to cover 1 or 2 other departments. When you put on the vest, the customer will assume that you know EVERYTHING about EVERYTHING in the store while others will expect you to be in 2 places at once. It may seem tedious at times, but no matter how busy you are, you have to make it a habit to stop and ask EVERY customer (with a smile) if they could use your help for anything.

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