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Lowe's Home Improvement

Engaged employer

What's Home Depot? - Customer Service Associate Lowe's Home Improvement Employee Review

5.0
29 May 2015
Recommend
CEO approval
Business outlook

Pros

Lowe's provides an excellent atmosphere that is fun, safe, and comfortable to work in. I was worried about not knowing where things were when a customer asked, but you can always look to a fellow employee to give you a hand....with anything! If you've never used powered equipment, that will change.

Cons

If you aren't full time, hours will get cut around Summer time. Having a heavy work-load and having to cover 1 or 2 other departments. When you put on the vest, the customer will assume that you know EVERYTHING about EVERYTHING in the store while others will expect you to be in 2 places at once. It may seem tedious at times, but no matter how busy you are, you have to make it a habit to stop and ask EVERY customer (with a smile) if they could use your help for anything.

Explore other reviews about Lowe's Home Improvement

1.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good opportunity to learn about tools, DIY projects, and get experience in retail sales.

Cons

This particular store has toxic management style, he leads with tattle-tell fear mentality instead of collaborative and helpful training approach. He takes terrible advantage of his elderly employees. Female employees are expected to clean up after the men in the break rooms and after meetings. Upon hiring for part-time they will immediately schedule you for just under full time hours. due to being constantly short staffed. I also witness firsthand, managers hiding things from employes to, "teach then a lesson." It was very sad to see this especially in a small town that doesn't have many job opportunities to begin with. When I transferred from another Lowes, this one made me take a pay cut even though I had more skills than most of the employees in this store (glass cutter, pipe cutting, wood cutter, key machine, lifts, front loaders, etc.)

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