Too much paperwork, a lot of time spent-NO compensation - Counselor Lucid Lane Employee Review

There are exciting innovations happening at Lucid Lane and we appreciate the opportunity to respond to your feedback. We are re-creating and updating our documentation requirements. Our new platform leverages technology to create greater efficiencies for new counselors learning and those with challenging members. To clarify Lucid Lane pays our counselors their hourly rate for sessions regardless if they are an evaluation or traditional session. Lucid Lane is aware that evaluations can be more time consuming and pays 1 hour and 20 mins for this service. Once the counselor learns the system, the evaluation part is largely a “cut and paste” exercise when the template that we provide is used which even preloads medications. New counselors should allow for a 3 month learning curve. After this learning period, a traditional evaluation should not take more than an hour. Given we were in a developmental stage with our new portal there was a period where doing double work was necessary and time consuming. The comprehensive input was critical for data collection. Counselors who are still a part of the Lucid Lane team are now seeing the outcomes and the benefits that are coming from the added insight from this data.